The Keffer Customer Service Team


Click on one of the people below to find out more information.

  • The Family Store

    We moved into our new, state-of-the-art facility in January of 2011.  Since then we just keep growing. Our 36,000 square foot dealership includes an expanded showroom with space for 10 vehicles, a larger service waiting area with free 
    wi-fi access, and a new Express Lane for oil changes with no appointment necessary. We have recently expanded the property and now have an entire lot for all Ram trucks needs! 

    We're proud to say with the team below, we are the #1 Jeep dealer in the Southeast region. We are honored and excited for the opportunity to better serve our customers, so stop by today for a tour!

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  • Joe Maus
    General Manager
    704-532-1050

    Team Member Since: October 2010

    Enjoys: Spending time with his family, cheering for the 6 time World Champion Pittsburgh Steelers, and playing golf

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  • Michael Turner
    General Sales Manager
    704-409-2619


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  • Jim Maus
    Ram GSM
    704-409-2611


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  • Mike Streng
    Used Car Manager
    704-409-2661


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  • India Wiggins
    Director of Business Development
    (704) 409-2641

    Team Member Since: February 2011

    Hometown: Morganton, NC

    Enjoys: Boating with friends at the lake; Playing tennis; Vacating on any beach; Skiing; Coaching youth gymnastics and cheerleading, and going to the Carolina Panthers home games. 

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  • Shaun Shore
    Sales Manager
    877-406-5245

    Team Member Since: September 2010

    Hometown: Winston Salem, NC

    Enjoys: Watching and playing sports and spending time with his family. 

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  • Joey Maus
    Sales Manager
    704-532-1050

    Team Member Since: September 2010

    Hometown: Atlanta, GA

    Enjoys: Watching football (especially the Steelers), Playing basketball and weightlifting


    Certified: Keffer Chrysler Jeep Dodge Ram

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  • Andy Bell
    Ram Sales Manager
    (704) 409-2611

    Team Member Since: February 2011

    Hometown: Wyckoff NJ

    Enjoys: Golfing, Salsa Dancing, and Cage Fighting

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  • Matt Knight
    Finance Manager
    704-532-1050

    Hometown: Cheraw, SC

    Team Member Since: June 2011

    Enjoys: Hanging out with his kids and playing sports

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  • Lauren Copland
    Finance Manager
    704-532-1050

    Click below to see what my customers are saying about me.

    Certified: Keffer Chrysler Jeep Dodge Ram

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  • General Washington
    Finance Manager
    704-532-1050

    Team Member Since: 2011


    Hometown: Charlotte, Nc 

    Enjoys: His family with the twin grand- daughters. Shooting pool and playing golf!

    Click below to see what my customers are saying about me.
    Certified: Keffer Chrysler Jeep Dodge Ram

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  • Pierre Upshur
    Ram Finance Manager
    301-213-8254

    Click below to see what my customers are saying about me.

    Certified: Keffer Chrysler Jeep Dodge Ram

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  • George Duren
    Certified Sales Consultant/Finance Manager
    704-532-1050

    Team Member Since: October 1990 - 
    20 Year Anniversary in October of 2010!


    Hometown: Charlotte NC

    Enjoys: Spending time with his wife of 43 years
                    Deacon at Memorial Presbyterian Church, works    
                    with
    children and elderly church members


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  • Chris Blackburn
    Used Inventory Director
    704-532-1050

    Click below to see what my customers are saying about me.

    Certified: Keffer Chrysler Jeep Dodge Ram

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  • Willie Hailey
    Sales Consultant
    704-532-1050

    Member Since: November 2010

    Hometown: Laurinburg, NC

    Enjoys: Spending time with family, meeting new people and making new friends

    Click Below To See What My Customer Are Saying About Me

                                       Willie Hailey

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  • Joseph Garcia
    Sales and Leasing Consultant
    704-5320-1050

    Click below to see what my customers are saying about me.

    Certified: Keffer Chrysler Jeep Dodge Ram

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  • Sydney Clark
    Sales and Leasing Consultant
    704-532-1050


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  • Kim Erickson
    Sales Consultant
    704-532-1050

    Click below to see what my customers are saying about me.

    Certified: Keffer Chrysler Jeep Dodge Ram

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  • Daniel Garcia
    Sales and Leasing Consultant
    704-532-1050


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  • Stacy Parham
    Sales and Leasing Consultant
    704-532-1050


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  • Xavier Almonte
    Sales and Leasing Consultant
    704-532-1050

    Se Habla Espanol


    Click below and see what my customers are saying about me.
    Certified: Keffer Chrysler Jeep Dodge Ram

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  • Christian Baker
    Sales and Leasing Consultant
    704-532-1050


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  • Heather Erazo
    Sales Consultant
    704-532-1050

    Team Member Since: December 2012


    Hometown: Charlotte, NC 

    Click below to see what my customers are saying about me.
    Certified: Keffer Chrysler Jeep Dodge Ram

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  • Krystle Hager
    Sales and Leasing Consultant
    704-532-1050


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  • Will Conner
    Sales and Leasing Consultant
    704-532-1050


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  • Brandon Melendez
    Ram Certified Sales Specialist
    877-452-6053

    Team Member Since: September 2007

    Hometown: Long Island NY

    Enjoys: Racing and working on motorcycles
                Photography - his favorite subjects are his wife and 3 kids


    Click below to see what my customers are saying about me.
    Certified: Keffer Chrysler Jeep Dodge Ram

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  • Richie Carter
    Ram Sales and Leasing Consultant
    704-409-2611


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  • Chris Preston
    Sales and Leasing Specialist
    877-452-6053


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  • Mike Lewis
    Sales and Leasing Consultant
    704-532-1050


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  • Charles Jones
    Ram Sales Specialist
    877-452-6053

    Team Member Since: February 2011

    Hometown: Gray Court SC

    Enjoys: Fishing and organizing a faith-based football league for college aged men


    Click below to see what customers are saying about me.
    Certified: Keffer Chrysler Jeep Dodge Ram

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  • Myles Handschu
    Ram Sales and Leasing Specialist
    877-452-6053


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  • AJ Bitterman
    Service Manager
    704-409-2624


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  • Doug Andrews
    Ram Service Specialist
    704-409-2656


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  • Robert Bruce
    Service Advisor
    704-409-2627


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  • Priscilla Gomez
    Chrysler Certified Service Specialist
    704-409-2629

    Team Member Since: January 2008

    Hometown: Chapin, SC

    Enjoys: Reading novels (especially James Patterson), and drawing landscapes

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  • Norman Stone
    Parts Manager
    704-409-2635

    Team Member Since: May 2002

    Hometown: Wolcott VT

    Enjoys: Riding four wheelers
                 Spending time with his sons

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  • Jamie Emerson
    Parts Runner


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  • Adam Vera
    Parts Counter Sales


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  • Josh Fuller
    Parts Advisor
    704-532-1050


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  • Cheryl Steele
    Office Manager
    704-409-2618

    Team Member Since: January 2013

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  • Matt Nicoll
    Assistant Office Manager
    (704) 409-2613

    Hometown: Charlotte, NC

    Team Member Since: June 2011

    Enjoys: Mountain Biking and Camping

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  • Karli Bacha
    Warranty Clerk
    704-409-2612

    Team Member Since: July 2010

    Hometown: Charlotte, NC

    Enjoys: Horseback riding, hanging out with friends

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  • Sandy McKinney
    Receptionist


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